Legal
Privacy Policy
This policy is written for a tourism website with direct reservation inquiries and lightweight contact handling. It follows the type of topics commonly covered by privacy pages for similar businesses, but the wording is adapted for this project and should be finalized with your real business data before launch.
1. Data controller
This website is operated under the brand name Rafting and Food. The final legal entity details should be inserted before launch. The current placeholder business details are used only as a temporary starter.
Business name: Rafting and Food
Address: Alfonsa Pavića 43, 21208 Podgrađe, Croatia
Contact email: raftingandfoodcetina@gmail.com
Contact phone: +385981733942
2. Personal data we may collect
When a visitor uses the reservation form, email address or other direct contact channels, we may collect identification and contact data such as full name, email address, phone number, preferred activity date, group details, selected package and message content.
3. Purpose of processing
We use inquiry and reservation data to:
- reply to messages and reservation requests
- confirm availability and proposed dates
- provide offer details and follow-up communication
- keep a record of incoming requests for operational purposes
4. Legal basis
Personal data may be processed because it is necessary to respond to a guest request, take steps before entering into a contract, perform agreed services, fulfill legal obligations or pursue legitimate business interests such as reservation management and service communication.
5. How form submissions work
This website is designed to work without a traditional database. Reservation form data may be sent directly to the website administrator by email through a secure third-party delivery provider.
6. Sharing of information
Personal data is not sold. Information may only be shared with service providers that are necessary for the website to function, such as hosting, email delivery or analytics tools and only to the extent needed to provide the service.
7. Data retention
Inquiry data is kept only for as long as reasonably needed to respond to the request, manage reservations, comply with legal obligations or resolve disputes.
8. Your rights
You may request access to your personal data, correction of inaccurate data or deletion of data when applicable under relevant law. Requests can be sent to raftingandfoodcetina@gmail.com .
9. Cookies and analytics
At the current stage, this site is intended to remain lightweight. If analytics, cookies, advertising tools or tracking scripts are added later, this policy should be updated to reflect those changes clearly.
10. Data security and updates
Reasonable technical and organizational measures should be used to protect personal data against unauthorized access, misuse or loss. No internet transmission system can be guaranteed as completely secure, but care should be taken to reduce risk as much as reasonably possible.
This privacy policy may be updated from time to time to reflect legal, technical or operational changes. The version published on this page is the version that applies to use of the website.
11. Contact
If you have questions about privacy or personal data processing related to this website, you can contact us at raftingandfoodcetina@gmail.com .