Privacy Policy

1. Data controller

This website is operated under the brand name Rafting and Food. The data controller details are:

Business name: Rafting and Food
Company type: j.d.o.o.
OIB: 83609170388
Registered address: Dobrilina 11, Split, Croatia
Contact email: raftingandfoodcetina@gmail.com
Contact phone: +385981733942

2. Personal data we may collect

When a visitor uses the reservation form, email address or other direct contact channels, we may collect identification and contact data such as full name, email address, phone number, preferred activity date, group details, selected package and message content.

3. Purpose of processing

We use inquiry and reservation data to:

• reply to messages and reservation requests
• confirm availability and proposed dates
• provide offer details and follow-up communication
• keep a record of incoming requests for operational purposes

4. Legal basis

Personal data may be processed because it is necessary to respond to a guest request, take steps before entering into a contract, perform agreed services, fulfill legal obligations or pursue legitimate business interests such as reservation management and service communication.

5. How form submissions work

This website is designed to work without a traditional database. Reservation form data may be sent directly to the website administrator by email through a secure third-party delivery provider.

6. Sharing of information

Personal data is not sold. Information may only be shared with service providers that are necessary for the website to function, such as hosting, email delivery or analytics tools and only to the extent needed to provide the service.

The website may also display photos and videos in the gallery from our rafting trips and food experiences, as well as guest reviews that visitors have published publicly on Google. Gallery content is shown to present the Cetina experience; Google reviews are taken from our publicly available Google Business profile. We do not collect this information directly through the reservation form.

7. Data retention

Inquiry data is kept only for as long as reasonably needed to respond to the request, manage reservations, comply with legal obligations or resolve disputes.

8. Your rights

You may request access to your personal data, correction of inaccurate data or deletion of data when applicable under relevant law. Requests can be sent to raftingandfoodcetina@gmail.com .

9. Cookies and analytics

At the current stage, this site is intended to remain lightweight. If analytics, cookies, advertising tools or tracking scripts are added later, this policy should be updated to reflect those changes clearly.

10. Data security and updates

Reasonable technical and organizational measures should be used to protect personal data against unauthorized access, misuse or loss. No internet transmission system can be guaranteed as completely secure, but care should be taken to reduce risk as much as reasonably possible.

This privacy policy may be updated from time to time to reflect legal, technical or operational changes. The version published on this page is the version that applies to use of the website.

11. Contact

If you have questions about privacy or personal data processing related to this website, you can contact us at raftingandfoodcetina@gmail.com .